65
Corporate Governance
All İşbank Risk Group companies are provided with the same kind of financial assistance, by the same procedures and policies, as those
provided for third parties. The approved credit lines and other lending procedures in favor of İşbank Group companies are analyzed and
monitored to ensure compliance with legal requirements. In 2015, the loans extended to the group companies had all been within the
regulatory risk limits. Group companies had mainly been involved in credit products and deposits.
»
»
Support services received from Kurye Net Motorlu Kuryecilik ve Dağıtım Hizmetleri A.Ş. for delivery of credit card products to customer addresses
»
»
Support services received from Kurye Net Motorlu Kuryecilik ve Dağıtım Hizmetleri A.Ş. for delivery of OGS devices to customer addresses
»
»
Support services received from Aktif İleti ve Kurye Hizmetleri A.Ş. for delivery of credit card products to customer addresses
»
»
Support services received from Aktif İleti ve Kurye Hizmetleri A.Ş. for sending Banking Services Agreement to people’s addresses who have applied
for Anında Müşteri, sending the contract to the Bank’s system electronically which is signed with the device called Akıllı Kalem and the transmission of
physical contract to the branches
»
»
Support service received from Provus Bilişim Hizmetleri A.Ş. for printing, enveloping and delivery of credit card abstracts to the General Directorate of
Post and Telegraph Organization
»
»
Support service received from Hobim Bilgi İşlem Hizmetleri A.Ş. for printing, enveloping and delivery of credit card and Merchant abstracts and other
document like notice to customer addresses
»
»
Support services received from Atos Bilişim Danışmanlık ve Müşteri Hizmetleri Sanayi ve Ticaret A.Ş. for sales-oriented external calls
»
»
Support service received from Loomis Güvenlik Hizmetleri A.Ş. for carrying of cheques, promissory notes, other commercial papers and documents
between Group Centers and Banking Operations and Payment Operations Division
»
»
Support service received from Loomis Güvenlik Hizmetleri A.Ş. for carrying of foreign currency cash between Group Centers and İstanbul Cash
Management Center
»
»
Support services received from Softtech Yazılım Teknolojileri Araştırma Geliştirme ve Pazarlama Tic. A.Ş. for information systems management,
information systems infrastructure support, software development, project development, business analysis, systems analysis, project and product
consulting, technical support issues
»
»
Secure e-payment infrastructure service received from Asseco See Teknoloji A.Ş. for electronic commerce
»
»
Support services received from Accenture Danışmanlık Ltd. Şti. for credit management application
»
»
Support service received from IBM Global Services İş ve Teknoloji Hizmetleri ve Ticaret Ltd. Şti. for Emergency Center located in İzmir for back up of the
system
»
»
Support service received from E-Kart Elektronik Kart Sistemleri San. ve Tic. A.Ş. for customization of İşbank’s credit cards equipped by chip technology
»
»
Support service received from İş Net Elektronik Bilgi Üretim Dağıtım Ticaret ve İletişim Hizmetleri A.Ş. for operation, management and maintenance of
communication networks and for providing sources relating to operation and management of data processing application servers and server operating
systems
»
»
Support service received from ErişimMüşteri Hizmetleri A.Ş. for meeting the demands of the customers using Telephone Branch
»
»
Support services received from Logista Kurye ve Lojistik Hizmetleri Ltd. Şti. for delivery of card products to our customers addresses
»
»
Support services received from Aras Kurye Servisi A.Ş. for delivery of card products to our customers addresses
»
»
Support services received from Canon Eurasia Görüntüleme ve Ofis Sistemleri A.Ş. for entering the data found on the “Customer Information Forms” and
“Credit Card Application Forms” which are transferred electronically to the company and transferring the data electronically to our Bank’s system
»
»
The service purchased from AFM Uluslararası Film Prodüksiyon Sanayi ve Ticaret A.Ş. regarding the transfer of balance from POS devices to the prepaid
cards
»
»
The service purchased fromMARS Sinema Turizm ve Sportif Tesisler İşl. A.Ş. regarding the transfer of balance from POS devices to the prepaid cards
»
»
The service purchased from ATP Ticari Bilgisayar Ağı ve Elektrik Güç Kaynakları Üretim ve Pazarlama Ticaret A.Ş regarding the transfer of right to use
software and document
»
»
The service purchased from Innova Bilişim Çözümleri A.Ş regarding the use of virtual POS
»
»
The support service purchased fromWin Bilgi İletişim Hizmetleri A.Ş. to remind the customers about their debts by calling them for deferred consumer
loans and the credit cards
»
»
Services purchased from DDI Teknoloji Bilişim Çözümleri Araştırma ve Geliştirme Hizmetleri Ltd. Şti. for scanning the physical notifications made by
public authorities, inputting data over the digital images of the specified index fields, and transferring data on electronic environment to the Bank’s
system;
»
»
Services purchased from Infina Yazılım A.Ş., for purchasing software, installation, and maintenance, and support services to be received throughout the
term of the contract;
»
»
Services purchased from Hobim Digital Elektronik Hizmetler A.Ş. for printing and / or enveloping bank statements of the credit cards and contracted
merchants, and other documents like letters and notices;
»
»
Support services received from 85 auto dealers for marketing of consumer loans.
Information on the Transactions Carried out with
İşbank’s Risk Group
Activities for Which Support Services are Received in
Accordance with the Regulation on Procurement of
Support Services for Banks
