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Activities

1

Turkey’s Bank

1

İşbank at a Glance

2

İşbank in Figures

4

Story of 86 years… Pioneering Activities and Innovations

6

İşbank’s Vision, Objectives and Strategy

8

Chairman’s Message

10

CEO’s Message

14

Economic Outlook in 2010

18

İşbank and its Activities in 2010

22

Subsidiaries

48

Corporate Social Responsibility at İşbank

52

Annual Report Compliance Opinion

57

Corporate Governance

58

Board of Directors and Auditors

58

Executive Committee

62

Organization Chart

66

Managers of Internal Systems

68

Information about the Meetings of the Board of Directors

69

İşbank Committees

70

Human Resources Functions at İşbank

73

Information on the Transactions Carried out with İşbank’s Risk Group

75

Activities for which Support Services are Received in Accordance with the Regulation on Procurement of Support Services for Banks and Authorization of Organizations Providing Such Services

75

İşbank’s Dividend Distribution Policy

76

Agenda of the Annual General Meeting

77

Summary Report of the Board of Directors

78

Auditors’ Report

79

Dividend Distribution Proposal

80

Corporate Governance Principles Compliance Report

81

Financial Information and Risk Management

92

Audit Committee’s Assessments on the Operation of Internal Control, Internal Audit and Risk Management Systems and Their Activities in the Reported Period

92

Financial Condition, Profitability and Solvency

94

Information on Risk Management Policies Applied per Risk Types

95

İşbank’s Credit Ratings

97

Unconsolidated Financial Statements as of and for the Year Ended 31 December 2010 With Independent Auditors’ Report Thereon

99

Consolidated Financial Statements as of and for the Year Ended 31 December 2010 With Independent Auditors’ Report Thereon

169

Financial Highlights and Key Ratios for the Five Years Period

250

Information to Shareholders

252