Capital Markets
Long the leading player in the ISE bonds, bills and repo markets, in 2011 İşbank successfully maintained its leading position with a transaction volume worth TL 1.5 trillion.
İşbank  is the market leader in bank bills and bonds issues.
	Three developments turned the spotlight on private  sector bills and bonds issues in 2011: recent reductions in the Treasury’s  borrowing requirements, the greater appeal of alternative financial instruments  due to depressed interest rates and a search for other ways to create  resources.
In order to create long-term resources for itself, to diversify its existing funding structure and to offset its short-term risk exposure, İşbank issued nine series of domestic bills/bonds of different types and maturities with a total nominal value of TL 4.8 billion. These issues made the Bank the sector’s leader with a 25.3% share of the total.
The leader in gold transactions 
Widely regarded throughout the world as one of the  safest of all investment options, the demand for gold-based products increased  strongly in line with their high yield performance. İşbank investment and gold  accounts allow its customers to buy and sell gold 24 hours a day 7 days a week.  İşbank increased the number of these customer accounts to 313,803 in 2011 which  was about 115,000 in 2010, while the total amount of gold held by customers  reached 41 tons in 2011 which was 12.3 tons in 2010.
The advantage of a broad-based service network in  TurkDEX brokerage services 
	The TurkDEX (Turkish Derivatives Exchange) brokerage  services offered at 50 İşbank branches and via the Internet Branch as at the  end of 2008 continue to expand. As of year-end 2011, 339 İşbank branches  provided TurkDEX services, up from 277 in the previous year. Efforts to further  expand the TurkDEX brokerage services will continue in 2012.
İşbank  ranks first in trading volume of equities and fixed income securities in  Turkey. 
With a 7.3% market share in the volume of equities  trading in 2011, İşbank, together with its subsidiary İş Yatırım Menkul  Değerler A.Ş. (İş Investment), strengthened its leading position among the 86  brokerages active in the ISE equities market.
Long the leading player in the ISE bills, bonds and repo markets, in 2011 İşbank also successfully maintained its position with a transaction volume worth TL 1.5 trillion.
İşbank continues to steadily increase its strength and influence in mutual funds, stocks, bills, bonds, private sector debt instruments, repo and eurobond trading on capital markets thanks to:
İşbank is the sector's unchallenged leader in mutual funds with a market share that is 6.6 percentage points bigger than that of the nearest competitor.
Sustained leadership in mutual funds
In 2011 İşbank further expanded its lineup of mutual  funds whose diversified features offer a wide range of risk and return options.  The Bank successfully maintained its leadership of the market with 22 existing  mutual funds along with 16 capital protected and guaranteed funds that were  issued in 2011.
As of end-2011 İşbank controlled a 21.6% share of the Turkish market for mutual funds. That puts it 6.6 percentage points ahead of its nearest competitor in the sector.
İşbank’s “Money Box Fund” developed specifically for children, the first of its kind in the country, constituted 80.8% of all Type A fund holders and 18.3% of the total portfolio size.
Strong interest in commodity funds 
Under the heading of ongoing product development  activities, in 2011 İşbank publicly issued 16 new capital protected and  guaranteed mutual funds aimed at investors who are in search of alternative  ways of generating returns. In addition to capital protected and guaranteed  mutual funds based on commodities, gold, foreign currencies, ISE indexes and  foreign stock exchange indexes, İşbank also offered investors Type B Gold Fund  and Maximum Card Type B Short-term Bills and Bonds Fund.
In 2011 İşbank issued its Type B Global Commodity Basket Fund. This fund, which is based on commodities that are traded on international markets, gives investors a chance to invest relatively small amounts in international commodity markets. Another offering, İşbank’s Private Sector Bills and Bonds Fund, allows investors to benefit from the higher yields offered by private sector bonds and bills.
İşbank  shares its know-how and experience with the whole sector. 
	İşbank has long been providing valuation services for  the mutual funds set up by itself or by some of its subsidiaries. For the first  time in 2011, the Bank began providing such services for five mutual funds launched  by a company outside its own group.
İşbank’s stance as a valuation services provider is a testimony about the knowledge and experience which the Bank has built up in this business line since 1987.
A  pioneering leader controlling a 39.8% share of the market in custody services  for asset management companies 
İşbank was the first bank in Turkey to be licensed by  the Capital Markets Board as a custodian. In 2011 İşbank remained the leading  supplier of custody services, controlling a 39.8% share of the market in assets  in individual portfolios held by asset management companies.
İşbank  is the only domestic bank offering international custody services. 
	İşbank has been providing custody services to  non-resident investors since 1992. With its experienced personnel, İşbank  offers services to non-resident investors in settlement and custody, the  exercise of shareholding rights and proxy voting in annual general meetings,  cash management, foreign exchange transactions and tax consultancy.