9
CORPORATE GOVERNANCE
FINANCIAL INFORMATION AND
RISK MANAGEMENT
ACTIVITIES
Our Objectives
For our customers;
• To be the bank that is the most preferred service provider in all the sectors
and customer groups that we target,
• To provide our customers comprehensive, reliable and high-quality service
by means of our competent employees, extensive branch network and non-
branch banking channels,
• To abide by our high business ethics and principles without compromise.
For our shareholders;
• To consistently increase the value of our shares,
• To operate with effective risk management.
For our employees;
• To be a preferred employer and offer employees programs and training
opportunities that will foster their personal and professional development,
• To propagate our customer-focused approach among all our personnel,
• To support and encourage loyalty, assuming responsibility and creativity,
• To deploy an employee hiring, evaluation, appointment and advancement
system that is based on competencies and performance and that is fair and
trustworthy.
Our strategy is based on “the Bank Closest to Customers” philosophy
in an effort to fulfill our vision and objectives.
Our Strategy
İşbank’s goal is to consistently increase the value it creates for its
shareholders as a bank that responds to its customers’ needs quickly,
effectively andwith high-quality solutions and that encourages its
employees to achieve a high level of performance in their jobs.
In summary: