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İŞBANK
ANNUAL REPORT
2010
Activities
1
Turkey’s Bank
2
İşbank at a Glance
4
İşbank in Figures
6
Story of 86 years… Pioneering Activities and Innovations
8
İşbank’s Vision, Objectives and Strategy
10
Chairman’s Message
14
CEO’s Message
18
Economic Outlook in 2010
22
İşbank and its Activities in 2010
48
Subsidiaries
52
Corporate Social Responsibility at İşbank
57
Annual Report Compliance Opinion
58
Board of Directors and Auditors
62
Executive Committee
66
Organization Chart
68
Managers of Internal Systems
69
Information about the Meetings of the Board of Directors
70
İşbank Committees
73
Human Resources Functions at İşbank
75
Information on the Transactions Carried out with İşbank’s Risk Group
75
Activities for which Support Services are Received in Accordance with the Regulation on
Procurement of Support Services for Banks and Authorization of Organizations Providing
Such Services
76
İşbank’s Dividend Distribution Policy
77
Agenda of the Annual General Meeting
78
Summary Report of the Board of Directors
79
Auditors’ Report
80
Dividend Distribution Proposal
81
Corporate Governance Principles Compliance Report
Corporate Governance
92
Audit Committee’s Assessments on the Operation of Internal Control, Internal Audit and
Risk Management Systems and Their Activities in the Reported Period
94
Financial Condition, Profitability and Solvency
95
Information on Risk Management Policies Applied per Risk Types
97
İşbank’s Credit Ratings
99
Unconsolidated Financial Statements as of and for the Year Ended 31 December 2010
With Independent Auditors’ Report Thereon
169
Consolidated Financial Statements as of and for the Year Ended 31 December 2010 With
Independent Auditors’ Report Thereon
250
Financial Highlights and Key Ratios for the Five Years Period
252
Information to Shareholders
Financial Information and
RiskManagement