İŞBANK ANNUAL REPORT 2014

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İŞBANK ANNUAL REPORT 2014 20
• Continuing its efforts to strengthen
the Bank’s presence in global markets,
İşbank closely follows markets that
have economic and commercial ties
with Turkey, especially countries
located in neighboring regions. To
this end, the Bank continued its
international operations and expansion
of the foreign branch network in 2014.
• By year’s end 2014, İşbank operated in
14 countries abroad with a total of 57
branches, including 17 İşbank Germany
and 15 İşbank Russia branches, and 2
representative offices.
• The Arasta-Nicosia Branch commenced
operations in 2014, as the 16th branch
in T.R.N.C.. İşbank has the widest bank
branch network in T.R.N.C..
• With the openings of branches in
Baghdad/Iraq, Tbilisi/Georgia, Prizren/
Kosovo and Edmonton-London/UK in
2014, the Bank became operational
with 2 branches in these countries.
• İşbank responds in the fastest and
most effective way to the needs of
approximately 14 million customers
with an extensive service network.
With 1,333 branches all over the
country, the Bank has the largest
branch network among private banks;
and with a total of 6,290 domestic
Bankamatiks, the Bank has the largest
ATM network in the sector.
• İşbank’s product and service diversity
delivered through alternative
distribution channels has contributed
to increased access to financial
services all over the country. In 2014,
the number of customers who used
Bankamatiks exceeded 8 million.
The number of customers using the
Internet channel climbed to 2.3 million,
while the number of mobile banking
users amounted to 1.5 million.
• At end-2014, İşbank employed a total
of 24,308 personnel.
İşbank delivers effective and on-site banking services
to customers through its international service network.
IRAQ
EGYPT
T.R.N.C.
GEORGIA
TURKEY
BULGARIA
KOSOVO
SWITZERLAND
GERMANY
THENETHERLANDS
FRANCE
UNITED
KINGDOM