

ACTIVITIES
İŞBANK
ANNUAL REPORT 2014
27
In 2014, as in past years, İşbank conducted commercial
banking operations by taking regional needs into
consideration.
Cooperation with professional
associations, industry organizations
and public institutions were
emphasized in 2014.
İşbank further developed its commercial
banking operations in 2014 with an
approach that addresses local needs, much
as it has in past years. To this end, the Bank
continued to cooperate with professional
associations as well as chambers of
commerce and industry. Some highlights
of the Bank’s efforts in this area are listed
below.
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İşbank’s cooperation with the Turkish
Pharmacists’ Association (TEB)
maintained. The agreements related to
the Bank’s intermediation of pharmacists’
health insurance payments to the Social
Security Institution (SGK) and to extend
the loans covered by the association’s
Mutual Assistance Fund continued in
2014.
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Efforts are ongoing under the protocol
signed between the Bank and the
Agricultural and Rural Development
Support Institution (TKDK) related to the
European Union’s Instrument for Pre-
Accession Rural Development (IPARD)
program, in line with application calls
made by TKDK.
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A total of EUR 10 million provided from
the EBRD under the Turkey Agriculture
Financing Facility (TurAFF), which
aims primarily to support agricultural
businesses operating in regions with
limited access to financing options, were
extended in 2014.
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In order to increase the Bank’s business
activities in the agricultural sector,
İşbank established Agricultural Banking
Services desks in 14 branches located
in agriculturally intensive markets, in
order to provide dedicated service to
customers in that sector.
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In 2014, İşbank started using the
Agricultural Loan Assessment System
(TARDES), launched by Kredi Kayıt Bürosu
(Credit Bureau), in the assessment of
loan demands from customers operating
in the agricultural sector.
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The collaboration with the Turkish Grain
Board (TMO) continued in 2014. The Bank
extended loans against TMO receipts
to depositors who had submitted their
products (i.e. corn and rice) to the Board.
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A counter-guarantee given by the Credit
Guarantee Fund Inc. (KGF), which was
provided from the European Investment
Fund under the EU’s “Instrument for
Pre-Accession Assistance” program,
extends credit to micro SMEs operating
in 43 cities that have the lowest shares
of contribution to Turkey’s GDP, within
the portfolio limits allocated by the KGF.
Funds amounting to TL 15 million were
released with three agreements signed
with KGF and İşbank under the Micro
Loans to Micro SMEs Portfolio Guarantee
Application. Such funds were extended
to eligible micro SMEs during the year.
Differentiated solutions and products
tailored to meet customer needs
İşbank identifies the regional and seasonal
requirements of enterprises based on the
results of reviews and assessments carried
out in the field as well as at headquarters.
Under the Bank’s efforts to accurately and
effectively fulfill the financial needs of
customers, İşbank introduced the following
products in 2014:
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In order to finance the capital
investments of companies operating
in the tourism sector, such as hotels,
guesthouses, travel agencies, yacht
operators, tourist cafes and restaurants,
leather shops and jewelers, the Bank
developed and launched the “ TL
Installment based Tourism Investment
Loan “.
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In order to meet the working capital
needs of customers in the beekeeping
business, the Bank developed the
“Beekeeping Business Loan” product.
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The “Foreign Currency Loan for Export
with Advance Interest Payment” product
was developed to enable the payment of
interest in advance and principal amount
gain until the maturity date.
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In order to increase the Bank’s
competitiveness in the gold sector
and to gain new customers, İşbank
signed an agreement with two of the
industry’s leading companies: Altınbaş
Kuyumculuk İthalat İhracat Sanayi
ve Ticaret A.Ş. (Altınbaş) and Asos
Kuyumculuk Pazarlama A.Ş. (Asos). Under
the agreement, which will be valid for
one year, the financing of gold purchases
of the Asos and Altınbaş dealers, as
selected by Asos and Altınbaş, from
related companies will be provided by
İşbank.
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The “Tourism Investment FC Installment
Loan” was introduced to enable
monthly equal installments and flexible
repayment schedule of FC investment
loans extended under tourism sector
loans.
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In order to provide export financing to
commercial customers based in Turkey
involved in exports, sales and deliveries
considered as exports, and foreign
currency earning services and business
activities, the “Medium and Long Term
Foreign Currency Installment Loan
for Export” product was rolled out by
the Bank. The product enables equal
installments or a flexible payment plan
longer than 24 months.